Last Updated: March 2025

Our Promise

At CyberGuard, your privacy is our priority. This policy explains how we handle your information when you visit our website, use our recovery guides, or interact with our community. We believe in complete transparency — no hidden tricks, no data selling, no surprises.

We collect the minimum necessary to provide you with the best cybersecurity information and support.

Information We Collect

Automatically Collected

  • Analytics data: Anonymous page views, referral sources, browser type (to improve our content)
  • IP address: Temporarily processed for security and to prevent abuse
  • Cookies: Basic functional cookies to remember your preferences

Voluntarily Provided

  • Discord username: If you join our community
  • Email address: Only if you contact us directly
  • No personal information is required to use our guides

How We Use Your Information

  • To improve our content: We analyze which guides are most helpful
  • To respond to you: If you reach out via email or Discord
  • To protect our community: Prevent spam, abuse, and security threats
  • To never sell your data: We do not and will never sell your personal information

Discord Community

Our Discord server is where our community gathers. Please note:

  • Discord operates under its own privacy policy
  • We can see your Discord username and messages in public channels
  • Direct messages with our staff are kept confidential and only used to help you
  • We never ask for your passwords or sensitive information in DMs
Official staff will never DM you first asking for personal information. Beware of impersonators.

Cookies & Tracking

We use minimal cookies:

  • Essential: For website functionality (none are tracking/advertising)
  • Analytics: Anonymous page view counting (opt-out available below)
Cookie Preferences: You can disable cookies in your browser settings, but some site features may not work optimally.

External Links

Our guides may link to external websites (official recovery pages, tools, etc.). We are not responsible for their privacy practices. Always review their policies before providing personal information.

Data Security

  • Our website uses HTTPS encryption
  • We regularly update our systems to protect against vulnerabilities
  • Access to any stored information (like emails) is limited to essential personnel only
  • We retain data only as long as necessary to fulfill the purposes outlined

Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have rights including:

  • Access: Request what data we have about you
  • Deletion: Request we delete your information
  • Correction: Fix inaccurate information
  • Opt-out: Refuse data collection (where applicable)

To exercise these rights, contact us using the information below.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

Simple Summary: We respect your privacy, collect almost nothing, and only use data to improve our free cybersecurity guides. No selling, no tracking, no nonsense.