- Deleted filters: Attackers often create filters that auto‑archive or delete incoming emails from security teams. Check Settings → "Filters and Blocked Addresses" – look for filters with "Delete it" or "Skip Inbox".
- Hidden forwarding: Under "Forwarding and POP/IMAP", enable "Disable forwarding" – even if it says disabled, check if any unknown address is listed.
- App passwords: If you ever used app passwords, revoke all and generate new ones. Old ones may still work even after password change.
- Less secure apps: Turn off "Allow less secure apps" – it's an ancient backdoor.
What pros check: Go to myaccount.google.com/device-activity – look for devices with "previous session" that you don't recognize. Also check "recovery phone" – attackers often add their own.
Nasty trick: Hackers set up "delegation" (allow another user to read your mail). Check under Settings → Accounts → "Grant access to your account".
- Inbox rules (the hidden gem): Go to Settings → Mail → Rules. Attackers create rules that move emails from security@ to deleted items or mark them as read. Remove any rule you didn't create.
- POP/IMAP status: Under "Sync email", check if POP or IMAP is enabled – if you don't use it, disable. Attackers use POP to download all emails.
- Forwarding: Outlook has a separate "Forwarding" option – make sure it's disabled or points only to you.
- Session activity: Under "Security" → "Review recent activity" – look for sign‑ins from unusual locations or user agents.
Undocumented: Check "Connected apps" under https://account.live.com/consent/Manage – attackers sometimes register an app with mailbox access that survives password reset.
SIM swap – the ultimate hijack
If your phone number was used to reset email, you may be victim of SIM swapping. Contact your mobile carrier immediately, set a port‑out PIN, and move your number to a Google Voice or use a hardware token.
Call carrier fraud dept
Remove number from 2FA
Use authenticator app